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words have power. lets hope that mine do November 9, 2010

Posted by caizooka in autism, autism parenting.
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1 comment so far

Well, despite my biggest fear of talking in front of a group of more than 3 people, I managed to pull some words out of my hat in front of a room full of doctors, hospital administrators and other hospital staff. Jeez. I started to have a panic attack just prior to talking, but instead of going down that route, I remembered how important this is. How the responses from so many of you as responses to my post yesterday, via email, phone, or in recent conversations have meant. Words came out of my mouth. I hope that they made sense. When I started to speak, people seemed to listen. I hope that they heard what I said. There were a couple of other parents there and the people who were a part of the group that were parents also had a great deal of important information to consider. I learned a lot from them. I hope that they learned from me, too. I really appreciated the environment. The openness. The feeling of sharing and of mutual acceptance and appreciation of each others ideas. I know that I’m naive but I am liking that about me lately. Yes, I do get down because things don’t work out sometimes, but I like how I have come to see things simply and clearly. Believe me…dark days are very dark, but there is light here and I’m totally going with it.

I think that the biggest complement was that one of the folks from the group followed me out and told me how thankful she was that I was talking about this. She was in tears and told me that her family is going through this right now. An autism diagnosis for their child. My heart went out to her. I know that pain. It stings. It comes and goes. Last week, it stung like a thousand wasps coming at me repeatedly, mercilessly…but somehow in that I was able to reflect and gather strength for today. Funny how life turns on a dime like that.

One (most delightful) person of whom I admire greatly, asked me earlier today about how I felt about the lack of anonymity and how I felt about the panel process in general. That gave me great pause. I was so glad to get that before I went into the meeting this morning because I was able to think about the perspective of what others might be looking for. A different lens. I was able to gather my thoughts and realize that I don’t have any reservations and feel confident that my words will be heard. Even if the entire panel doesn’t take my opinion to heart, that I know that one person will hear something that I will say, and one small thing will change that will help a family who is accepting autism into their lives and their level of health care and quality of life. That is my hope!

Later this week I’ll get to hear the panel’s thoughts and responses to how they might incorporate our concerns expressed today into their plans for their new clinic. I’m so anxious to hear what they have to say. Lets keep our fingers crossed.

a parent panel meeting…need your advice November 8, 2010

Posted by caizooka in autism, autism parenting.
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3 comments

Good news. My letter to Said Doctors Clinic that I recently blogged on was received. I first received a phone call from someone who was very grateful that I sent it. I was apprehensive. She said that they were basically assembling a group of doctors to review O’s chart to conduct an ‘internal investigation’ of sorts to see if somewhere a long the way they missed something, and how they could better their practice and learn from their mistakes. I thought…’well, atleast they responded and it sure feels good to hear those words. I sensed sincerity in her voice, and I desperately wanted to believe that it was true. She said that she would contact me when the investigation was complete and let me know how it went. I figured that it might be months, maybe a year, maybe more. Maybe never. 3 weeks later, she phoned back and she almost had a sense of enthusiasm in her voice. That was puzzling. I listened. She said that O’s chart was reviewed and that they whole heartedly agreed with me that they ‘could have done a much better job’. Wow…BLOW ME OVER! I had to sit down. In the middle of the floor. She continued to invite me to take part in a parent panel, in an advisory capacity about how to make the patients/parent’s experience better in such a situation. Wow again!

I’d love some feedback from others to take to my first meeting on Tuesday. Anyone who has Special Needs kids, has received diagnoses that were difficult to hear, has children with autism, or are just plain in tune with this process…

I would like to hear what others think on these questions that I’ve thought up in my mind. Feel free to email me privately or respond to this post. I’d really appreciate your feedback and will of course keep the information confidential.

Thank you so much for any information that you might be able to provide me with!

-Karen

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1. How would you have liked to have been included in the diagnosis process of your child? What worked? What didn’t?

2. How could the doctor/clinic/hospital have bettered this experience for you? Your family? For your child?

3. If you have a child with autism/special needs, what are 3 things that you wish you could tell your doctor that would help you NOW in your child’s and your family’s healthcare situation?

4. If you have a child with autism/special needs, what are 3 things that you wish you could tell your doctor that would have helped you EARLY IN YOUR CHILD’S DIAGNOSIS to make your child’s and your family’s healthcare situation?

5. In terms of your doctor’s actual office space, what would make your visit with your child with autism/special needs easier? How could they make the actual visit better? Include as much detail as you would like to express. Parking? Location of building? Check-in process? Expectations of staff to help accommodate you? Waiting room? Clinic rooms? Special accommodations?

6. What is some vocabulary that is complementary to where you are in your parenting of a child with autism/special needs? Vocabulary that is not helpful to where you are in your parenting of a child with autism/special needs?

7. What was/is your expectation of your doctor in the process of your autism diagnosis for your family? What was/is your expectation of your doctor (not autism related doctor, but gen practice doctor) in the process of caring for your child with autism? For the rest of your family/children?